Process Improvement

Restructured and repopulated intranet for Silicon Valley mobile software company.  Through interviews, observation, and beta trials determined the correct structure and populated major group information.

Created the vendor certification process for a major Silicon Valley company.  Starting with interviews, created the process and systems around the process.  Implemented the process and created a prototype tracking and certification system.

Structured groups, processes, and communication for a new offshore group (in China) for a Silicon Valley mobile startup.  Starting with the group leaders and stated purpose of the group, worked with existing and new teams to create a group structure.  Designed processes for communication, reporting, and workflow for the teams.  Documented all processes, assisted in implementation, reviewed/adjusted processes as necessary, and implemented tracking and communication systems.