With a strong background in management at every level plus both Stanford and IBM management education, IvyBay is well equipped to help new managers come up to speed, set up processes to balance the business and the people, and deal with day-to-day situations.  We offer both individual and group education  for new managers.  Education includes the fundamentals of communication, performance management, employee development, workload identification and management, rewards & recognition, status reporting, reviews, and critical legal concepts.  New manager education is most useful when paired with regular coaching, particularly during the first 6 months of management.  IvyBay new manager education and coaching does not include any company-specific processes or or formats, although these can be integrated into the program as necessary.